Pathways has a proven track record in outsourcing Information Technology (IT) services for over 12 years and we are committed to providing strategic IT partnerships to our clients. Pathways have geographical representation in Johannesburg, Durban and Cape Town and is able to support clients in additional central business hubs through strategic partnerships. We believe we can add value as an outsourcing partner, helping to reduce and consolidate IT costs and achieve maximum efficiency by employing best practices within the IT environment.
12+ Years Experience
24/7 Support
400+ Customers
What we do
12 YEARS EXPERIENCE
Rest assured, Pathways has travelled this path before. For over 12 years Pathways has provided a strategic, cost effective IT support function to clients across multiple industries and market sectors. Proactive, Practical and Personal- appropriate words to describe an organisation that keeps your IT in the fast lane.
SERVICING TO HELP YOU SUCCEED
Providing 24/7 IT support facilities. Whether a corporate or SMME client, Pathways has endeavored to ensure service offered to our clients is of the highest standard and readily available. Our “Advance Assistance” call centre ensures clients can continually rely on their IT infrastructure and focus their attention on business productivity.
SKILLED PEOPLE
The skill of our staff determines the efficiency of your IT! That’s why we have the best. As technology continues to advance the need to diversify has become essential. Pathways has employed staff skilled with specific expertise; ensuring that staff abilities dovetail in order to constitute a holistic staff compliment. This approach ensures that clients’ IT problems are resolved quickly avoiding the common “shot in the dark” troubleshooting employed by many IT service providers.
COST-EFFECTIVE SOLUTIONS
Fixed costing so you know what you are “in for”right up front. Simple!
Outsourcing your IT function must be cost effective in order to present a viable business case. Pathways strives to provide clients with a highly competitive costing model that not only makes sense from a budgeting perspective but also promotes service excellence.
BEE LEVEL 2 SERVICE PROVIDER
Why Customers Us!
Just wanted to send a short note to commend Goitseona on his amazing job at our offices today in clearing out all the “old, historical hardware, desktops, laptops etc” in our server room. We have needed it to be done for so long and finally we have a spotless, easy…
- Ms. D. Bamber (Admin Officer) -
I would also like to thank you and all the chaps for the good job done over the weekend. It all went well, thanks. Please pass my thanks to all involved.
- Mr K. Cullen (Financial Manager) -
The service of Johan is excellent and the improvement to our IT is very satisfactory.
- Mr Van Den Berg (Managing Director) -
Just to let you know that Warren is an absolute star and asset on the BMC team. His personality, knowledge of his product and efficiency add incredible value to us doing what we are called to do better.”
- Mr L. Klein (National Director) -
This is a note to acknowledge Amit for his speedy response and helpful manner when I recently received a new laptop. All programs, data and email had to be transferred from the old laptop to the new. Added to that there were a few issues with the 64bit laptop but…
- Ms. A. Brooksbank (Senior Consultant) -
